Refund Policy

1. Eligibility

You may request a refund within 14 days of delivery for unopened products in original packaging. Contact us with your order details.

2. Process

Send your refund request to help@thakreoniovarax.world with order reference. We will respond within 5 business days.

3. Exclusions

Opened or used products are not eligible for refund unless defective. Shipping costs may not be refundable.

4. Timing

Refunds are processed within 14 business days after approval. The amount will appear on your payment method according to your provider.

5. Contact

7 Pavilion Drive, Māngere, Auckland 2022, New Zealand. Email: help@thakreoniovarax.world

6. Governing Law

This policy is governed by New Zealand consumer law.